Florida · Statute 760.27

Florida Emotional Support Animal Evaluations, Region by Region

Florida is one of the few states that wrote its own ESA documentation rules. That makes the quality of an evaluation especially important here. Use this page to understand the statute, then jump to the guide for your city or situation.

What 760.27 lets a landlord ask for
Reliable information supporting the disability, if not apparent
Reliable information on the disability-related need for the animal
Proof of compliance with local licensing and vaccination rules
Columned portico of the Old Florida State Capitol in Tallahassee with red striped awnings
Robert Barlow, CC BY 3.0

Statute 760.27 in the Law's Own Words

Enacted in 2020, the statute is short but specific. Three phrases matter most for anyone seeking documentation.

has personal knowledge of the person's disabilityThe practitioner must actually know your condition and act within the scope of their practice.
from a telehealth providerRemote care is accepted, under the same personal knowledge standard.
not, by itself, sufficient informationAn online registration or certificate alone does not establish a disability or need.

Florida Housing Providers: Allowed and Not Allowed

Statute 760.27 sets boundaries on both sides of the request.

Allowed

Asking for reliable supporting information when the disability or need is not apparent

Asking for proof of state and local licensing and vaccination compliance

Holding the resident liable for damage the animal causes

Not allowed

Requiring extra compensation for the emotional support animal

Asking for the diagnosis, its severity or medical records

Requiring a specific form or notarized statement

Two Florida Fraud Statutes

Florida treats fake documentation and fake service animals as crimes, not just policy violations.

§ 817.265

Emotional support animal documentation

Falsifying information or written documentation for an ESA is a second-degree misdemeanor, plus 30 hours of community service.

§ 413.08

Service animal misrepresentation

Knowingly posing as a service animal user or trainer is a second-degree misdemeanor, plus 30 hours of community service within six months.

Condo Towers and Lakeside Rentals

Much of Florida's housing sits inside associations, where a board rather than a single landlord reviews the request.

Downtown Miami skyline seen across Biscayne Bay on a clear day Averette, CC BY 3.0
Miami condo boards and association approvals
Orlando skyline lights reflected in Lake Eola at dusk Miosotis Jade, CC BY-SA 4.0
Orlando shift workers, students and apartment communities

The Florida Evaluation, Step by Step

1

Screening

A free questionnaire about symptoms and housing.

2

Assessment

A licensed clinician evaluates you directly, including by telehealth.

3

Clinical judgment

Documentation only when a disability-related need is found.

4

Housing request

You share the letter with your landlord or association.

1 year365 days

Florida Commission on Human Relations

FCHR takes housing discrimination complaints within one year of the alleged violation. HUD accepts federal complaints on a similar timeline, now focused on trained animals, and private Fair Housing Act lawsuits generally have two years.

If you were denied

Florida Plans and Pricing

Every plan begins with the Free Screening. Prices below update from our live pricing system.

$149
48 Hours
ESA Housing Letter For One Pet
Start Here
$159
24 Hours
ESA Housing Letter For Multiple Pets
Start Here
$199
48 Hours
PSA Letter
Start Here

Florida ESA Questions and Straight Answers

Q1

What can a Florida landlord ask for with an ESA request?

Under Florida Statute 760.27, a housing provider may request reliable information that supports the disability and the need for the emotional support animal when these are not apparent, and may ask for proof that the animal meets state and local licensing and vaccination rules.

Q2

Are online ESA evaluations allowed in Florida?

Florida's statute accepts information from a telehealth provider, as long as the practitioner has personal knowledge of the person's disability and acts within the scope of practice. An online registration or certificate alone is not enough.

Q3

Can a Florida landlord charge a pet fee for an emotional support animal?

Statute 760.27 says the person may not be required to pay extra compensation for the animal. The resident remains liable for any damage the animal causes.

Q4

What is the penalty for fake ESA documentation in Florida?

Under Statute 817.265, falsifying information or documentation for an emotional support animal is a second-degree misdemeanor, and the court must also order 30 hours of community service.

Q5

How long do I have to file a housing complaint in Florida?

The Florida Commission on Human Relations accepts housing discrimination complaints within one year, or 365 days, of the alleged violation.

Q6

Did the 2026 HUD change affect Florida's ESA statute?

HUD's May 2026 change narrowed federal enforcement to trained animals, but it did not repeal Florida Statute 760.27. How state enforcement treats untrained ESAs going forward has not been widely tested, so confirm with the Florida Commission on Human Relations if a dispute arises.

More Florida Reading

General information for Florida residents, current as of September 2026, and not legal advice. A clinical evaluation does not guarantee documentation or approval by a landlord or association. In a mental health crisis, call or text 988.

Documentation That Meets Florida's Standard

Begin with a short screening before any clinical evaluation.