App account privacy

Request deletion of your app account

Use this page for a National Service Pets Android or iOS app account. You do not need access to the app to submit a request.

Secure request form

Start an account deletion request

Enter the name and email used for the app. We will not reveal whether an account exists. Do not include diagnoses, intake answers, documents, payment card information, or other medical details.

Full name

Use the name associated with the app account.

Account email

Privacy operations will use this address for identity verification.

Optional context

Up to 1,000 characters. Do not include medical or payment details.

I am requesting deletion of my National Service Pets app account and understand that identity verification is required.

What happens next

1. Privacy review

The request is routed to privacy operations. We do not use this public page to confirm whether an account exists.

2. Identity verification

We contact the account email and may request additional information needed to prevent unauthorized deletion.

3. Deletion and retention review

Eligible profile and app data is deleted or de-identified. We explain any records that must remain restricted for legal or professional reasons.